Last updated: January 24, 2025
This Privacy Policy describes how Dar As-Salah (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from our Site, or otherwise communicate with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, revise the “Last updated” date, and take any additional steps required under applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect (and have collected in the past 12 months) personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses outlined below, we may use your information to communicate with you, provide or improve our Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of our users.
Personal Information We Collect
The type of personal information we collect depends on your interaction with our Site and Services. When we refer to “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you.
Information You Provide to Us
Contact information: Name, address, phone number, and email address.
Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: Username, password, security questions, and related security details.
Customer support information: Any information you share when communicating with us.
You may choose not to provide certain information, but this may limit your ability to use certain features.
Information We Collect Automatically
We may automatically collect certain information about your interaction with our Services (“Usage Data”) using cookies and similar technologies. This may include device information, browser information, IP address, and interaction data.
Information from Third Parties
We may receive information from third parties such as:
Service providers that support our Site and Services (e.g., Shopify).
Payment processors who collect payment details to process transactions.
Marketing and analytics partners.
All third-party information is treated in accordance with this Privacy Policy.
How We Use Your Information
Providing Products and Services: To process payments, fulfill orders, manage accounts, provide shipping, and handle returns.
Marketing and Advertising: To send promotional communications and display relevant advertising.
Security and Fraud Prevention: To detect and prevent fraudulent or illegal activity.
Customer Support and Improvements: To communicate with you and improve our Services.
Cookies
We use cookies to improve and support our Site. Cookies help remember preferences, analyse traffic, and improve functionality.
You may disable cookies in your browser settings, though this may affect site functionality.
We also recognise Global Privacy Control (GPC) signals and treat them as valid opt-out requests where applicable.
How We Disclose Personal Information
We may share your information:
With service providers performing services on our behalf.
With marketing and business partners.
With affiliates within our business group.
To comply with legal obligations.
In connection with business transfers such as mergers or acquisitions.
We do not use or disclose sensitive personal information without your consent.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16.
Data Security and Retention
No system is completely secure. While we take reasonable security measures, we cannot guarantee absolute security.
We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have rights including:
Right of access
Right to deletion
Right to correction
Right to data portability
Right to opt-out of targeted advertising
Right to restrict processing
Right to withdraw consent
Right to appeal
You may exercise your rights by contacting us at info@darassalah.com.
We may request verification of your identity before processing your request.
Complaints
If you have concerns about how we process your data, contact us at info@darassalah.com.
If you are not satisfied with our response, you may contact your local data protection authority.
International Users
Your personal information may be processed outside your country of residence. Where required, we use appropriate legal transfer mechanisms.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@darassalah.com